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Novel Coronavirus COVID-19 Update

Temporary Office Closures – Limited Services Available

By order of the San Mateo County Health Officer, ACRE Offices will be temporarily closed from March 17, 2020 through May 31, 2020.

This action is taken to protect the public and employees from potential exposure to the Novel Coronavirus COVID–19.

Please be aware that our employees will be working remotely and that essential services will continue to be available on a limited basis.

The public is encouraged to utilize our website, phone systems, emails and online Live Chat to obtain information and services. Detailed information on operating hours, contact phone numbers and email addresses may be found on the page for each Division as follows:


General Information: assessor@smcacre.org
Appraisal Services: 650.363.4000 (extension 1227)
Change in Ownership: 650.363.4000 (extension 1743)
Exemptions & Address changes: 650.363.4000 (extension 4771)
Business Personal Property Valuation: PPDutyAuditor@smcacre.org
Business Property: 650.363.4000 (extension 4501)


Document Recordings: 650.363.4000 (extension 4566)
Copies of Deeds and Maps: 650.363.4000 (extension 4566)
Special Services: 650.363.4000 (extension 6063)
Vital Records: 650.363.4000 (extension 1893)

Elections Updated 5/22​

The Elections Division office at 40 Tower Road is open to the public beginning Tuesday, May 26 as a Vote Center for the June 23 Special All Mail Ballot Election for County Service Area No. 1. Hours are Monday through Friday, 8 a.m. to 5 p.m. Appointments for non-voting related matters are recommended. A face covering is required and social distancing will be enforced. The public may contact the Elections Division by phone or text at 650.312.5222, email at registrar@smcacre.org or utilize ACRE Live Chat feature.

ACRE’s operating hours are Monday through Friday, 8 a.m. to 5 p.m.

More information regarding Novel Coronavirus COVID–19 may be found at www.cdc.gov smchealth.org/coronavirus.

Important Dates