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Effective June 15, ACRE services are available to the public by appointment.  Walk-in visitors are welcome subject to time and space availability.  

The public is encouraged to utilize the website, phone, email, Live Chat Platform, and Self-service Appointment Scheduling Tool to obtain information and book in-person appointments.

Business hours are Monday through Friday, 8 a.m. to 5 p.m.  Face coverings are required, and social distancing will be enforced.  

Detailed information on available services, phone numbers and email addresses for each division can be found below:

Appraisal Services Division

General Information: assessor@smcacre.org
Appraisal Services: 650.599.1227
Change in Ownership: 650.599.1743
Exemptions & Address changes: 650.363.4771
Business Property: 650.363.4501
Business Personal Property Valuation: PPDutyAuditor@smcacre.org

County Clerk-Recorder Division

In-Person Appointment Services Include:

Clerk-Recorder

• Copies of Deeds and Maps
• Document Recordings
• Grantor/Grantee Index

Special Services

• Environmental Impact Reports (one filing per appointment)
• Fictitious Business Name (one filing per appointment)
• Marriage Licenses and Ceremonies
• Military Discharge
• Notary Oaths and Fillings
• Paraprofessional Fillings
• Translation Certification Documents

Vital Records

• Birth, Death and Marriage Records Requests

Online Services Include:

Online Marriage Licenses & Virtual Marriage Ceremonies
The San Mateo County Clerk Division is offering online marriage licenses in conjunction with a virtual marriage ceremony based on “as needed” basis or emergency only. Please email CountyClerk@smcacre.org with your name and phone number to schedule an appointment. A member of the County Clerk-Recorder Division will be contacting you for further assistance.

E-Recordings
Electronic recordings by title companies will continue as usual. Documents can also be mailed to the office at 555 County Center, First Floor, Redwood City, CA 94063.

Contact Information:

In-Person Appointment Services: 650.599.1713
Document Recordings: 650.363.4500
Copies of Deeds and Maps: 650.363.4500
Special Services: 650.363.4500
Vital Records: 650.363.4500
County Clerk Email: countyclerk@smcacre.org
County Recorder Email: recorder@smcacre.org
Clerk-Recorder Chat: ACRE Live Chat

Registration & Elections Division

Visitors can schedule appointments by phone, text or “Elections Live Chat”.  Voters submitting a Petition or requiring direct assistance, should schedule an appointment with the Registration & Elections Division.

Phone/Text: 650.312.5222
Email: registrar@smcacre.org