Elections Division - “Embracing Equity and Inclusion in Elections”


2021 National Clearinghouse Awards
- Our community-focused Education and Outreach program uses local nonprofits to educate and empower traditionally marginalized and low-turnout communities.
Elections Division - “Increasing Youth Engagement”


2021 National Clearinghouse Awards
- The Student Democracy Program provides students with the chance to see democracy up close and in action, and to take part in exciting election operations.
Elections Division - “Honorable Mention for Outstanding Innovation in Election Cybersecurity and Technology”

2021 National Clearinghouse Awards
- To implement the California Voter’s Choice Act, San Mateo County found innovative technological solutions to issues from secure cloud storage to real-time ballot box tracking.
Elections Division - Wait Time Widget Tool

STARS Green Award FY 2020-21
Green Award: recognizes and rewards programs/projects that demonstrate leadership and creativity in “greening” their facilities, operations and/or programs and increasing the visibility of climate change actions by San Mateo County government. Programs that have implemented innovative greening projects are encouraged to submit entries.
Elections Division - Diversity, Equity and Inclusion Program

STARS Diversity, Equity and Inclusion Award FY 2020-21
Diversity & Inclusion Award: recognizes and rewards County programs that foster and promote diversity and inclusion for employees and/or populations served.
Appraisal Services Division - GIS Assessor Parcel Web Portal


- This modernization eliminated all hand drafting of parcel maps and streamlined technical workflows.
- Over 225,000 Assessor Parcel maps were digitized to accuracy levels well beyond industry’s standards.
Appraisal Services Division - Assessor's Building Permits Plan Portal


- The Assessor's Building Permits Plan Portal significantly reduces our carbon footprint, improves operational efficiencies.
- Saving taxpayers $1.6M annually and enables 30 governmental agencies to electronically transmit 16,000 plans each year.
Elections Division - “Most Creative and Original ‘I Voted’ Sticker”

- Our “I Voted” Sticker is unique because it is digitized and can be used electronically on social media, emails and text messages.
ACRE Website LiveChat

- These awards were received for Outstanding Customer Service for our LiveChat tool.
- LiveChat has reduced the number of telephone calls and wait times, and improved customer satisfaction.