Track your Ballot FAQs


What is  “Where’s My Ballot?”

“Where’s My Ballot?” is a way of tracking your Vote by Mail ballot every step of the process. You can sign up to receive text messages, emails or phone calls when your ballot was mailed, when it was received by the Elections Office and when it was accepted.

How do I sign up for “Where’s My Ballot?”

You can sign up by clicking You can also select your preferred contact methods and language. Once you sign up, you will receive information regarding your ballot for all elections which you are eligible until you unsubscribe.

Is there a cost?

“Where’s My Ballot?” is free to sign up for and to use. Standard text message or voice rates may apply.

Do I have to sign up for “Where’s My Ballot?” to find out if my ballot was accepted by the Elections Office?

You do not need to sign up for “Where’s My Ballot?” to find out if your ballot was received or accepted by the Elections Office. You can go to “My Election Info” to check the status of your ballot.

I am having problems logging into “Where’s My Ballot?”

To login to “Where’s My Ballot?”, you need to use the exact first name, last name, birthdate and zip code that you are registered with. If you still have issues, you can contact us at or 650.312.5222.

I have additional questions about “Where’s My Ballot?”?

If you have additional questions, you can contact us at or 650.312.5222.