Novel Coronavirus COVID-19 Update

New Site Press Release

Temporary Office Closures – Limited Services Available

By order of the San Mateo County Health Officer, ACRE Offices will be temporarily closed from March 17, 2020 until further notice.

This action is taken to protect the public and employees from potential exposure to the Novel Coronavirus COVID–19.

Please be aware that our employees will be working remotely and that essential services will continue to be available on a limited basis.

The public is encouraged to utilize our website, phone systems, emails and online Live Chat to obtain information and services. Detailed information on operating hours, contact phone numbers and email addresses may be found on the page for each Division as follows:


General Information:
Appraisal Services: 650.363.4000 (extension 1227)
Change in Ownership: 650.363.4000 (extension 1743)
Exemptions & Address changes: 650.363.4000 (extension 4771)
Business Personal Property Valuation:
Business Property: 650.363.4000 (extension 4501)


The Clerk-Recorder’s Office is now offering both online marriage licenses and online marriage licenses in conjunction with a virtual marriage ceremony. Please email with your name and phone number to schedule an appointment.

Document Recordings: 650.363.4566
Copies of Deeds and Maps: 650.363.4566
Special Services: 650.363.4000 (extension 6063)
Vital Records: 650.363.1893

Registration & Elections

The Registration & Elections Division at 40 Tower Road in San Mateo is open to the public. Hours are Monday through Friday, 8 a.m. to 5 p.m. Appointments for non-voting related matters are recommended.

A face covering is required, and social distancing will be enforced. The public may contact the Registration & Elections Division by phone or text at 650.312.5222, email at or utilize the ACRE Live Chat feature.

ACRE’s operating hours are Monday through Friday, 8 a.m. to 5 p.m.

More information regarding Novel Coronavirus COVID–19 may be found at