Novel Coronavirus COVID-19 Update

New Site Press Release

Temporary Office Closures – Limited Services Available

By order of the San Mateo County Health Department, ACRE Offices will be temporarily closed from March 17, 2020 through April 7, 2020.

This action is taken to protect the public and employees from potential exposure to the Novel Coronavirus COVID–19.

Please be aware that our employees will be working remotely and that essential services will continue to be available on a limited basis.

The public is encouraged to utilize our website, phone systems, emails and online Live Chat to obtain information and services. Detailed information on operating hours, contact phone numbers and email addresses may be found on the page for each Division as follows:


General Information:
Appraisal Services: 650.363.4000 (extension 1227)
Change in Ownership: 650.363.4000 (extension 1743)
Exemptions & Address changes: 650.363.4000 (extension 4771)
Business Personal Property Valuation:
Business Property: 650.363.4000 (extension 4501)


Document Recordings: 650.363.4000 (extension 4566)
Copies of Deeds and Maps: 650.363.4000 (extension 4566)
Special Services: 650.363.4000 (extension 6063)
Vital Records: 650.363.4000 (extension 1893)

650.363.4000 (extension 5222)

ACRE’s operating hours are Monday through Friday, 8 a.m. to 5 p.m.

More information regarding Novel Coronavirus COVID–19 may be found at